A chat box is a text field with a good marketing story. We build the interactions that assume an agent on the other side — plans you can correct mid-flight, state you can see, and handoffs that do not lose the thread.
Most agent evaluations end when the task does. We measure the part that breaks in production instead: long horizons, real interruptions, and what an agent still holds after a gap of days.
Everything here has somewhere to land. What holds up moves into mapier.ai and Mapi, where real people use it and the failure modes stop being hypothetical.